Job description

Tele caller Job Description Sample

We at Primacy Infotech Pvt Ltd are looking for a tele caller for contributing to the sales of our company. You will be responsible for maintaining good customer relationships and closing the sales deal over calls. A successful tele caller representative must be excellent at communication and must have superior people skills. They should also be comfortable and agreeable to represent the product or services over calls and resolve clients’ complaints and queries. In this role, you have to contribute to the company’s growth by bringing in customers.

Responsibilities

Contacting current and potential clients to inform them regarding the product and service.

Answering all queries and questions regarding the company and product.

Understanding customers’ requirements by asking questions and closing the deal.

Keeping the customer database maintained and updated.

Taking and processing orders accurately.

Preserve the company’s reputation by handling grievances.

Facilitating companies’ sales by going the extra mile and meeting a sales quota.

Keeping a record of all the sales calls and notes of useful information.

Responsibilities 

• Odoo implementation experience in the capacity of Techno - functional manager 

• Solution making skills on Odoo modules as per client's business requirements.

 • Able to identify the requirement and propose good alternative solution to client requirement 

• Manage Development and Implementation team. 

• End to End implementation of the Odoo ERP system as per the business needs. 

• Multi - Project handling. 

• Coordination with client and timely delivery of the project. 

• Full end - to - end ODOO & Application Development and to be able to Implement and Customise them 

• Creation and set up a scalable, fault tolerant and resilient Odoo environment. 

• Perform the complete system implementation and advanced configurations with report designing etc.

 • Good Knowledge of Odoo JS will be an add. 

• Good communication skills. Requirements 

• Good Exposure in Odoo Community modules for Odoo 12.0 and above. 

• Knowledge in code repositories - Bitbucket GitHub. 

• Knowledge of Linux flavoured operating system 

• Knowledge of odoo.sh 

• Should have business knowledge on Inventory, Purchase, HR and Accounting. 

• Odoo JavaScript development is must 

• Knowledge of the Software Development Life Cycle in an Agile environment, quality assurance and software testing, a plus. 

Skills • Odoo (v13, v12, v11, v10) 

• API integration 

• Postgresql SQL query and DB design 

• Odoo Javascript 

• Python 

• Good Logical and problem solving skills

Primacy Infotech Pvt Ltd is the fastest growing IT organization in Kolkata, and the leading Odoo, ERP Development & Mobile App Development Company working since 2015. During this 8 years journey, it has achieved many successes as rapidly growing employee strength and satisfaction. Our company develops Cloud-based Enterprise Business Process Automation Software and Mobility Applications for multiple business functions and providing managed software services under the SaaS model. These High Availability Online business process automation software like School Managment System , Travel Portal, LMS Portal , Ecommerce’s App, CRM, Project Management, Production Management and ERP software are used by Enterprises / MSME/ Startup s in India and abroad for automation of mission critical business processes and systems

We are seeking an Odoo Functional Consultant with functional expertise in the following areas:
Inventory, Accounting, CRM, Sales, Purchase Management, Human Resources, and Manufacturing, project management  and Should be able to implement any of these modules

Job Description:

Duties and Responsibilities 

• Provide the best solution to the problems of the customers
• Implement Odoo based on requirements gathered
• Provide training to the customer with functional assistance
• Respond to Support Tickets and provide solutions
• Communicate with the customer to understand the requirements
• Analyze customers’ needs and business processes to map them properly with Odoo.
• Accompany customers in the full delivery cycle from software configuration to go-live.
• Coach customers on how to use Odoo efficiently through an individual session.
• Deliver functional training sessions (prepare materials)
• Negotiate the required resources

Skills requirement:

Min Experience required: 3 to 7 years

Gather and analyze customer requirements and document them well

Manage full life-cycle from design to testing phases.

Develop solution design and prepare system design documentation.

Evaluate customers’ business requirements, needs, and objectives and transform the same into company processes, solutions, and modules being implemented.

Analyze and resolve complex customer issues related to data and processes.

Deliver Training on different Odoo modules (onsite/online).

Prepare test cases for testing the current ERP system.

Testing may also include module testing, System Integration Testing & User Acceptance Testing.

Provide necessary support for Odoo Modules

Must have knowledge of sales purchase & ERP system

Good written and verbal Communication skills

Better understanding and ability to learn

Salary: ₹216,000.00 - ₹500,000.00 per year

Benefits:

Health insurance

Leave encashment

Provident Fund

Job Description:-

Jewel Trade is a leading B2B silver marketplace, connecting buyers and sellers in the jewelry industry. Our platform provides a seamless online experience for businesses to trade silver jewelry products efficiently and effectively. As we continue to expand our market presence, we are seeking a talented and motivated E-commerce Onboarding and Sales Specialist to join our dynamic team.

1.Onboarding New Sellers:*

- Identify and reach out to potential sellers within the silver jewelry industry through various channels.

- Guide sellers through the onboarding process, ensuring they understand Jewel Trade's platform requirements, policies, and procedures.

- Assist sellers in setting up their online stores, including creating product listings, establishing pricing strategies, and configuring shipping options.

2.Training and Support:

- Conduct comprehensive training sessions for new sellers on how to effectively manage their online storefronts.

- Provide ongoing support to sellers, addressing inquiries and resolving any issues they encounter.

- Serve as a liaison between sellers and internal teams to facilitate communication and problem resolution.

3.Sales and Performance Monitoring:

Monitor seller performance metrics, including sales volume, conversion rates, and customer satisfaction.

- Analyze sales data to identify trends and opportunities for growth.

- Develop strategies to optimize seller performance and enhance overall sales on the platform.

4.Marketing and Promotions:

- Collaborate with marketing teams to develop and execute promotional campaigns to showcase seller products.

- Coordinate with sellers to participate in promotional events or sales initiatives.

- Evaluate the effectiveness of marketing efforts and adjust strategies as needed to maximize results.

5.Compliance and Quality Assurance:

- Ensure sellers adhere to Jewel Trade's platform policies and guidelines regarding product listings, pricing, and customer service.

- Conduct regular audits of seller accounts to maintain quality standards and prevent fraudulent activity.

- Address any compliance issues or policy violations promptly and take appropriate action as necessary.

*Qualifications:*

- Bachelor's degree in Business Administration, Marketing, or a related field.

- Proven experience in e-commerce, sales, or account management.

- Strong understanding of B2B e-commerce dynamics and best practices.

- Excellent communication and interpersonal skills.

- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

- Proficiency in using e-commerce platforms and related software tools.

- Analytical mindset with the ability to interpret sales data and metrics.

- Detail-oriented with a focus on delivering exceptional customer service.

Benefits:

- Competitive salary package

- Health insurance coverage

- Retirement savings plan

- Paid time off and holidays

- Opportunities for professional development and career advancement

Join Jewel Trade and play a key role in transforming the B2B silver marketplace. If you have the skills and passion to excel in this role, we invite you to apply now by submitting your resume and cover letter.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Day range:

• Weekend only

Shift:

• Day shift
• Fixed shift

Supplemental pay types:

• Performance bonus

Travel requirement:

• No travel

Ability to commute/relocate:

• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• E-commerce: 1 year (Required)
• total work: 1 year (Required)

Work Location: In person

*Speak with the employer* +91 9088015866

Primacy Infotech Pvt Ltd. is an established Software Product company developing Cloud-based Enterprise Business Process Automation Software and Mobility Applications for multiple business functions and providing managed software services under the SaaS model. These High Availability Online business process automation software like School Management System, Travel Portal, LMS Portal, Ecommerce’s App, CRM, Project Management, Production Management and ERP software are used by Enterprises / MSME/ Startup s in India and abroad for automation of mission-critical business processes and systems.

We are looking for a QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches.

In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.

Ultimately, you will ensure that our products, applications and systems work correctly.

Job Responsibility:- Conduct a variety of quality-control tests and analysis to ensure that software meets or exceeds specified standards and end-user requirements- Prepare and execute Test Plans, Test Cases, and Test Scripts to detect problems and ensure the quality and success of the software- Perform functional and regression testing, and use software tools whenever required to automate the test environment- Perform Load and Stress Testing to ensure the performance and scalability of the software- Provide technical assistance and training to junior engineers- Assist in the analysis of project requirements and design and provide inputs into project estimation specification/Skills/Experience:In addition to possessing good communication skills, being self-motivated, focused on delivery, and paying attention to detail, the candidate should have excellent knowledge and experience in the following technologies/areas:

Primary skills (Must have) :-

Good knowledge of Web Technologies

Minimum 3 years of professional/ industrial experience in software manual and automation testing

• Proven experience as a Quality Assurance Tester or similar role

• Familiarity with Agile frameworks, regression testing, load time testing, security testing is a plus

• Experience in creating MySQL queries, and relational databases.

• Experience in project management and QA methodology

• Skilled with web programming languages like PHP, MySQL, JavaScript, jQuery, AJAX, JSON, HTML and CSS.

• Excellent understanding of Core-PHP, MVC and experience with at least one PHP framework and Laravel 

- Experience in testing Android or iOS mobile apps

- Knowledge of Android and iOS OS platform and behaviour of different OS versions

- Hands-on Practice on mobile automation frameworks like Appium, UiAutomator, and Selenium.

- Experience in testing frameworks like TestNG / Spock , SeleniumHQ / PHPUnit / Codeception / Storyplayer

 - Strong experience with Bug reporting, Software Testing Life Cycle (STLC) & Software Development Lifecycle (SDLC)

- Ability to create Test Plans, Test Cases, and Test Scripts using industry-standard methods and best practices

-Ability to simulate and interpret end-user behavior and potential problems

- Interpret Technical and Business Objectives and Challenges

- Strong analytical and problem-solving skills

- Good written and verbal communication skills in English

Experience with SQL/NoSQL databases and scripting

Working knowledge of Git and DevOps 

Secondary skills (Nice to have) :

- Knowledge of SQL- Knowledge of one Object Oriented Programming Language  

- Experience with performance and/or security testing

Job description

Web Consultant (Team Leader)

We are currently seeking a proactive and results-driven Cold Calling Team Leader to join our sales team for the UK , USA and Australia process. The ideal candidate will lead a team of cold calling web consultants focused on generating leads and sales opportunities within these markets.

Responsibilities:

Lead and manage a team of cold calling web consultants for the UK,USA and Australia markets, providing training, coaching, and support to achieve sales targets and objectives.

Develop and implement effective cold calling strategies and scripts tailored to the UK and Australia markets to generate qualified leads and sales opportunities for web consulting services.

Monitor team performance metrics, including call volume, conversion rates, and revenue generated, and provide regular feedback and coaching to improve performance and productivity.

Collaborate with the sales management team to develop sales forecasts, strategies, and initiatives specific to the UK , USA & Australia markets to drive revenue growth and achieve business objectives.

Build and maintain strong relationships with clients and prospects in the UK, USA & Australia, understanding their needs and requirements, and providing relevant solutions and recommendations.

Stay informed about market trends, competitor activities, and industry developments in the UK, USA and Australia markets, and incorporate them into sales strategies and approaches.

Ensure compliance with company policies, procedures, and ethical standards, and promote a positive and professional work environment within the team.

Qualifications:

Proven experience in cold calling or telesales, with a successful track record of generating leads and sales opportunities within the UK , USA and/or Australia markets.

Previous experience in a leadership or supervisory role, with demonstrated ability to lead, motivate, and develop teams.

Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and establish trust with clients and prospects in different cultural contexts.

Strong organizational and time management skills, with the ability to prioritize tasks, meet deadlines, and work effectively in a fast-paced environment.

Results-oriented mindset, with a focus on achieving and exceeding sales targets and driving revenue growth in the UK, USA and Australia markets.

Proficiency in sales CRM software such as Salesforce or HubSpot, and familiarity with cold calling tools and techniques.

Bachelor's degree in Business Administration, Marketing, or related field preferred.

Benefits:

Competitive salary package with performance-based incentives

Health insurance

Professional development opportunities

Collaborative and supportive work environment

If you are a motivated sales professional with leadership experience and a strong understanding of the UK, USA and Australia markets, we'd love to hear from you! Please submit your resume and cover letter detailing your relevant experience and why you are the perfect fit for this role.

Job Types: Full-time, Permanent

Salary: ₹11,082.25 - ₹36,763.69 per month

Benefits:

• Health insurance

Schedule:

• Monday to Friday
• Morning shift
• Night shift
• UK shift
• Weekend availability

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Must have experience of international calls at least 3 years.
• Must have knowledge of Digital Marketing and Website products.

Experience:

• Web Consultant Team Leader: 3 years (Required)
• Web Consultant Cold Calling Team Leader: 3 years (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Primacy Infotech Pvt Ltd is the fastest growing IT organization in Kolkata, and the leading Odoo, ERP Development & Mobile App Development Company working since 2015. During this 7 years journey, it has achieved many successes as rapidly growing employee strength and satisfaction. Our company develops Cloud-based Enterprise Business Process Automation Software and Mobility Applications for multiple business functions and providing managed software services under the SaaS model. These High Availability Online business process automation software like School Managment System , Travel Portal, LMS Portal , Ecommerce’s App, CRM, Project Management, Production Management and ERP software are used by Enterprises / MSME/ Startup s in India and abroad for automation of mission critical business processes and systems

Primacy Infotech Pvt Ltd is looking for a motivated and dynamic customize cloud software sales manager to join our team. In order to be a successful /software sales manager, you must have experience with software sales specifically in Mobile SaaS products and web/mobile application development services. Ideally, you should be able to close deals independently by offering the right solution products to prospects and building trust for the long term.

 Responsibilities:-

·       Source new sales opportunities through inbound lead follow-up and various outbound methods, such as cold calls, emails, networking, social media, webinars, events, conferences, etc.

·       Finding different ways to generate qualified sales leads

·       Conduct market research to identify selling possibilities Research accounts, identify prospects, generate interest and thereby generate leads

·       Set up meetings, identify pain points & evaluate needs, perform cost-benefit & needs analysis and suggest appropriate products/services to the existing and prospective customers

·       Prepare and deliver appropriate presentations & effective online demos on products and services to existing and prospective customers

·       Analyse the territory/markets potential, track sales, and status reports

·       Close deals as per pre-defined targets  

·       Assess client needs and pitch suitable products

·       Estimate and write proposal documents

·       Negotiate sales prices

·       Promote the company’s products/services addressing or predicting clients' objectives.

·       Promoting business in India/Canada/US/European/ Middle East/ APAC countries.

·       Conduct research to identify new markets and customer needs.

·       Develop a sustainable sales pipeline to meet and exceed forecasted targets

·       Keep records of sales, revenue, invoices, etc.

·       Build long-term relationships with new and existing customers.

·       Achieve agreed upon sales targets and outcomes within the schedule

·       Coordinate sales effort with team members and other departments

·       Establish, develop, and maintain positive business and long-lasting customer relationships

·       Expedite the resolution of customer problems and complaints to maximize satisfaction

·       Meeting Quarterly & Annual Revenue Targets

·       Leading Sales Team & achieving set targets

·       Meet Sales target allocated.

Primary skills (Must have) :-

·       3-5 years of experience in in information technology sales with 2+ year experience as a Sales Manager is preferred

·       Familiarity with BRM & CRM Practices, Hands-on experience of CRM software and MS Office

·       Ability to understand clients needs and business processes

·       Excellent selling, negotiation, presentation and pipeline management skills

·       Experience selling On-Demand, SaaS (Software as a Service) solution or subscription based product in Domestic / International Market

·       Familiarity with different sales & marketing techniques

·       Experience in Business-to-Business Sales environment (IT Solution sales preferred)

·       Based in Kolkata or commutable distance from Kolkata

·       Understanding of market and marketing strategies of software products

·       Excellent English communication

·       Good communication skills.

·        

Secondary skills (Nice to have) :

·       Excellent in generating Leads from Canada/US/European/ Middle East/ APAC countries

·       Bachelor's / Masters degree in marketing, business or related field

·       Experience selling On-Demand, SaaS (Software as a Service) solution or

·       subscription based product

Interpersonal skills :-

·       Needs to be a team player

·       Disciplined and self-motivated

·       Needs to have problem-solving and decision-making skills

·       Excellent communication skills. Ideally in English but not mandatory

·       Good to have previous experience of direct client interaction for project brief and updates

Qualification :

UG Qualification

• B.Tech / B.E - Computers

• PG Qualification

• Any Post Graduate - Any Specialization

Job Description

We are seeking a skilled and motivated Dialer Executive to join our team. The ideal candidate will have a minimum of 1 year of experience in configuring Cloud Server/Hosted Dialer systems.

Responsibilities:

• Real Time Monitoring
• Data Uploading in Dialler
• Data reporting and management in Dialler
• Responsible for connect and Business
• Data churning strategy and implementation
• Generate leads data from from website .
• Connectivity and Business improvement analysis
• DND Scrubbing
• Downtime tracking and reporting
• PRI level monitoring
• Timely revert to escalations

Requirements:

• Good communication skills
• Working knowledge in excel
• Should be able to identify the deviation in data behaviour and correct it with proper corrective and preventive measures
• Minimum Qualification H.S
• 1 to 2 Years of Dialler Experience

Role: Developers for contributing in the development of Cloud / Web-based scaleable Business Application software products.

*Responsibilities and Duties
Key responsibilities -

1) Understanding the specifications for modules to be developed for any application software product.

2) Write well documented and maintainable code for the scripts using HTML, JavaScript, Ajax, PHP, SQL

3) Participate in peer reviews of the code written and take corrective measures based on the suggestions received from the reviewers.

4) Participate in the learning initiatives for developing grasp on new software development techniques, development tools and technologies.

Our product development environment is very professional and supportive. It offers good scope for continuous learning and application of emerging software technologies and fosters consistent professional growth.All the development works assigned are managed and monitored through a Production cum Project management software online.

Performance reviews for software developers are conducted regularly and good efforts are given due recognition rewarded always.

Emphasis is given on following software engineering best practices.

Flexible work hours or work from home options

Required Experience, Skills and Qualifications
Must have skills:

HTML / CSS, JavaScript, Ajax, PHP 5.6 or PHP 7

Good to have skills (not mandatory):
- jQuery- Structured Query Language (SQL) for MySQL / MariaDB- Application security concepts - Knowledge of Objected Oriented Programming
- Knowledge of some PHP Frameworks like Laravel, Codeignitor.

- User Interface development using Angular- Development of APIs for mobile applications desired 

Candidate Profile -

Must be technically sound with experience of 1 to 5 years in web-based Business Application Development using PHP (not just Website development).

Experience of developing applications on other platforms like Python, Ruby on Rails, Google Go or Java would be given due credit.

Knowledge of at least one PHP MVC framework like Laravel or Codeignitoris preferable, th mandatory.

Exposure to Angular or Node.js would be a plus.

Command over object oriented development methodology and SQL is desired.

Senior developers should preferably have knowledge and ability to prepare detailed software design documents and follow the same while coding.

Follow laid down coding standard, ability to write clean, maintainable code in order to develop robust, bug free software.

Should know about application security and how to develop secured web-based applications.

Should be innovative and have interest in learning about and trying out trending software technologies to ensure incorporation of cutting edge features in the state of the art software products under development.

Though not essential, some exposure to Mobile application API development would be helpful.
**
Education-
UG: B.Tech/B.E. - Any Specialization, B.Sc - Any Specialization
PG: MS/M.Sc(Science) - Any Specialization, MCA - Computers may be considered in deserving cases.

We are Looking for an experienced,  ambitious, and energetic Digital Marketing Manager to help in business growth through his/her digital marketing skills. Someone who can work with a team and coordinate with the Marketing and Sales team.

Responsibilities:-

·       Plan & execute Performance Marketing strategy for the client and our company to reach its target audience at scale to deliver growth at optimum costs.

·       Plan and forecast monthly, quarterly, and annual acquisition numbers and costs.

·       Measure site traffic, identify and evaluate new digital technologies and optimize marketing campaigns, email marketing, social media, and display & search advertising using web analytics tools

·       Strategize and execute all performance marketing campaigns through paid mediums (Facebook, Google, affiliates, Programmatic, etc.) & organic mediums (SEO, ASO, etc) to meet business growth.

·      Creation of creative content (copywriting, graphics, visuals, videos...etc) to complement the social media content strategy for social media platforms.

·       Measure and report performances of all digital marketing campaigns using different analytics and attribution tools to assess against goals and business impact.

·       Implement best measurement frameworks, mine deeper insights and run A/B and multivariate tests to iterate into new ideas

·      You possess excellent analytical skills and leverage data, metrics, analytics, and consumer behavior trends to drive actionable insights & recommendations.

·      Digging deep into the industry, competitors, and the latest trends

Requirements:

·      Must have skills: • 3 years of relevant Experience in the IT and Web Solutions industry for SEO, SMO, GLL/GMB, PPC, Digital Marketing and Social Media Marketing

·       Knowledge of Analytics, Attribution, and Planning tools (such as Google Analytics, Appsflyer, Branch, Kochava, Adjust, etc)

·       Experience with B2C social media, Google Adwords and email campaigns, and SEO/SEM

·       Working knowledge of ad serving tools (e.g., DART, Atlas)

·      Perfect knowledge of web analytics tools (e.g. Google Analytics, NetInsight, WebTrends etc.)

·      Skills and experience in creative content writing

·       Analytical mindset and critical thinking

·       Excellent communication and interpersonal skills

·      PPC Campaign Management: 2 years (Preferred)

Job Description:

• Look for innovative ways to generate leads
• Participate in Industry Exhibitions and Trade Shows.
• Identify and Build Partnerships which can help us generate Leads
• Connect with the leads using cold calls, and emails, and convert them into prospects
• Build Effective Sales Pitch and Sales Collateral
• Onboarding and Training
• Understand the business needs of the prospects
• Always available for customer support and help.
• Sales to be done by phone and email.
• Closing the deal.
• The executive should generate client interest
• The executive should be able to ensure that this interest is converted into purchases by the client
• To generate clients and convince them to buy our Services and also to make collection from clients.
• Convince prospects to invest on new Projects with the Company

• Candidate must have completed graduation
• 1+ Years of Experience in Sales and Marketing in the Software Industry
• Should have local area knowledge and of native languages, to easily communicate with local suppliers and retailers (prospects).
• Proficient in all Microsoft Office applications.
• Excellent communication skills. Ability to convince customers
• Highly self-disciplined, self-driven & motivated
• Ability to handle pressure in highly competitive work environment
• Excellent reporting skills